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ed tech edtech higher education Practical tips research

Thoughts on: “What works and why?” OLT Project 2016

The Office for Learning and Teaching (OLT) is – now was – an Australian government body intended to support best practice in enhancing teaching and learning in the Higher Education sector.

It funds a number of research projects, which in 2013 included “What works and why? Understanding successful technology enhanced learning within institutional contexts” – driven by Monash University in Victoria and Griffith University in Queensland and led by Neil Selwyn.

The final report for this project has now been published.
They also have a project website running at http://bit.ly/TELwhatworksandwhy

Rather than focussing on the “state of the art”, the project focuses on the “state of the actual” – the current implementations of TELT practices in universities that are having some measure of success. It might not be the most inspiring list (more on that shortly) but it is valuable to have a snapshot of where we are, what educators and students value and the key issues that the executive face (or think they face) in pursuing further innovation.

The report identifies 13 conditions for successful use of Tech Enhanced Learning in the institution and with teachers and students. (Strictly speaking, they call it technology enabled learning, which grates with me far more than I might’ve expected – yes, it’s ultimately semantics but for me the implication is that the learning couldn’t occur without the tech and that seems untrue. So because this is my blog, I’m going to take the liberty of using enhanced)

ed tech conditions for success graphic

The authors took a measured approach to the research, beginning with a large scale survey of teacher and student attitudes toward TEL which offered a set of data that informed questions in a number of focus groups. This then helped to identify a set of 10 instances of “promising practice” at the two participating universities that were explored in case studies. The final phase involved interviewing senior management at the 39 Australian universities to get feedback on the practicality of implementing/realising the conditions of success.

So far, so good. The authors make the point that the majority of research in the TELT field relates to more cutting edge uses in relatively specific cohorts and while this can be enlightening and exciting, it can overlook the practical realities of implementing these at scale within a university learning ecosystem. As a learning technologist, this is where I live.

What did they discover?

The most prominent ways in which digital technologies were perceived as ‘working’ for students related to the logistics of university study. These practices and activities included:

  • Organising schedules and fulfilling course requirements;
  • Time management and time-saving; and
  • Being able to engage with university studies on a ‘remote’ and/or mobile basis

One of the most prominent learning-related practices directly to learning was using digital technologies to ‘research information’; ‘Reviewing, replaying and revising’ digital learning content (most notably accessing lecture materials and recordings) was also reported at relatively high levels.

Why technologies ‘work’ – staff perspectives

Most frequently nominated ways in which staff perceived digital technologies were ‘working’ related to the logistics of university teaching and learning. These included being able to co-ordinate students, resources and interactions in one centralised place. This reveals a frequently encountered ‘reality’ of digital technologies in this project: technologies are currently perceived by staff and students to have a large, if not primary role to enable the act of being a teacher or student, rather than enabling the learning.

Nevertheless, the staff survey did demonstrate that technologies were valued as a way to provide support learning, including delivering instructional content and information to students in accessible and differentiated forms. This was seen to support ‘visual’ learning, and benefit students who wanted to access content at different times and/or different places.

So in broad terms, I’d suggest that technology in higher ed is seen pretty much exactly the same way we treat most technology – it doesn’t change our lives so much as help us to live them.

To extrapolate from that then, when we do want to implement new tools and ways of learning and teaching with technology, it is vital to make it clear to students and teachers exactly how they will benefit from it as part of the process of getting them on board. We can mandate the use of tools and people will grumblingly accept it but it is only when they value it that they will use it willingly and look for ways to improve their activities (and the tool itself).

The next phase of the research, looking at identified examples of ‘promising practice” to develop the “conditions for success” is a logical progression but looking at some of the practices used, it feels like the project was aiming too low. (And I appreciate that it is a low-hanging-fruit / quick-wins kind of project and people in my sphere are by our natures more excited by the next big thing but all the same, if we’re going to be satisfied with the bare minimum, will that stunt our growth?) . In fairness, the report explicitly says “the cases were not chosen according to the most ‘interesting’, ‘innovative’ or ‘cutting-edge’ examples of technology use, but rather were chosen to demonstrate sustainable examples of TEL”

Some of the practices identified are things that I’ve gradually been pushing in my own university so naturally I think they’re top shelf innovations 🙂 – things like live polling in lectures, flipping the classroom, 3D printing and virtual simulations. Others however included the use of online forums, providing videos as supplementary material and using “online learning tools” – aka an LMS. For the final three, I’m not sure how they aren’t just considering standard parts of teaching and learning rather than something promising. (But really, it’s a small quibble I guess and I’ll move on)

The third stage asked senior management to rank the usefulness of the conditions of success that were identified from the case studies and to comment on how soon their universities would likely be in a position to demonstrate them. The authors seemed surprised by some of the responses – notably to the resistance to the idea of taking “permissive approaches to configuring systems and choosing software”. As someone “on the ground” that bumps into these kinds of questions on daily basis, this is where it became clear to me that the researchers have still been looking at this issue from a distance and with a slightly more theoretical mindset. There is no clear indication anywhere in this paper that they discussed this research with professional staff (i.e. education designers or learning technologists) who are often at the nexus of all of these kinds of issues. Trying to filter out my ‘professional hurt feelings’, it still seems a lot like a missed opportunity.

No, wait, I did just notice in the recommendations that “central university agencies” could take more responsibility for encouraging a more positive culture related to TEL among teachers.

Yup.

Moving on, I scribbled a bunch of random notes and thoughts over this report as I read it (active reading) and I might just share these in no particular order.

  • Educators is a good word. (I’m currently struggling with teachers vs lecturers vs academics)
  • How do we define how technologies are being used “successfully and effectively”?
  • Ed Tech largely being used to enrich rather than change
  • Condition of success 7″the uses of digital technology fit with familiar ways of teaching” – scaffolded teaching
  • condition of success 10 “educators create digital content fit for different modes of consumption” – great but it’s still an extra workload and skill set
  • dominant institutional concerns include “satisfying a perceived need for innovation that precludes more obvious or familiar ways of engaging in TEL” – no idea how we get around the need for ‘visionaries’ at the top of the tree to have big announceables that seemingly come from nowhere. Give me a good listener any day.
  • for learners to succeed with ed tech they need better digital skills (anyone who mentions digital natives automatically loses 10 points) – how do we embed this? What are the rates of voluntary uptake of existing study skills training?
  • We need to normalise new practices but innovators/early adopters should still be rewarded and recognised
  • it’s funny how quickly ed tech papers date – excitement about podcasts (which still have a place) makes this feel ancient
  • How can we best sell new practices and ideas to academics and executive? Showcases or 5 min, magazine show style video clips (like Beyond 2000 – oh I’m so old)
  • Stats about which tools students find useful – data is frustratingly simple. Highest rating tool is “supplementing lectures, tutorials, practicals and labs” with “additional resources” at 42% (So 58% don’t find useful? – hardly a ringing endorsement
  • Tools that students were polled about were all online tools – except e-books. Where do offline tools sit?
  • Why are students so much more comfortable using Facebook for communication and collaboration than the LMS?
  • 60% of students still using shared/provided computers over BYOD. (Be interesting to see what the figure is now)
  • Promising practice – “Illustrating the problem: digital annotation  tools in large classes” – vs writing on the board?
  • conditions for success don’t acknowledge policy or legal compliance issues (privacy, IP and copyright)
  • conditions for success assume students are digitally literate
  • there’s nothing in here about training
  • unis are ok with failure in research but not teaching
  • calling practices “innovations signals them as non-standard or exceptions” – good point. Easier to ignore them
  • nothing in here about whether technology is fit for purpose

Ultimately I got a lot out of this report and will use it to spark further discussion in my own work. I think there are definitely gaps and this is great for me because it offers some direction for my own research – most particularly in the role of educational support staff and factors beyond the institution/educator/student that come into play.

Update: 18/4/16 – Dr Michael Henderson of Monash got in touch to thank me for the in-depth look at the report and to also clarify that “we did indeed interview and survey teaching staff and professional staff, including faculty based and central educational / instructional designers”

Which kind of makes sense in a study of this scale – certainly easy enough to pare back elements when you’re trying to create a compelling narrative in a final report I’m sure.

Categories
community of practice emotion how-to PhD research

Random PhD tips – the early years

One of the things that I’m finding with this study is that there is a wealth of advice out there and it still feels vaguely productive to pore over that instead of pressing on with actual “work”.

Here are some scattered tips and things that I’ve read and been told in no particular order.

The PhD is essentially a research apprenticeship. While one of the stated goals is to make a contribution to the scholarship, a large part of it is about demonstrating that you are able to competently carry out research and use it to build a solid argument. It doesn’t have to be massive or incredibly sophisticated – indeed, there’s a respect paper (yet to read but it’s on the list) titled “It’s a PhD, not a Nobel Prize” by Mullins and Kiley (2002).

In the early stage of your research, it’s all about the reading. You don’t know what you don’t know yet or where the literature will take you so it’s just about reading, reading and more reading. Everyone has said to enjoy this phase because you generally never get to be this indulgent again. (I’m happy with this advice but I also want to make sure that I make the most of the reading that I do so I’ve been fiddling around the edges looking for ways to capture the information, quotes, ideas and further reading to be found in it – partially in a bibliographic/citation tool (Zotero) and partially in blogging about it)

How to read is also a thing. Given the ridiculous amount of material out there, reading cover to cover isn’t going to get it done. I’ve repeated had it suggested to skim the abstract, the introduction and the conclusion, references and if this seems relevant, dip into the methodology. Then decide whether to proceed. This part I’m finding harder, as I’m yet to feel confident that I can make this judgement but I’m sure it will come with time. It seems sensible to put a little more trust into readings recommended by my supervisors and clever colleagues and so far, so good.

Building some solid organisational systems is a no brainer. This is something that I particularly enjoy – probably more than the work part that actually comes after it. Working out categories and folders and backups is great but I’ll have to press on pretty soon.

Emotional resilience is a pretty common theme in the advice literature. It’s a long, draining process requiring us to put our ideas and intellect on display to the world and there will inevitably be some tough feedback. There’s also a lot of talk about imposter syndrome – the fear that people will realise that we aren’t are smart as we make out. (I initially typed smark there, so I’m not sure what that says). This seems reasonably healthy to me – kind of the inverse of the Dunning Kruger effect.

I’ve already felt fairly conscious of the fact that many of my peers seem to be using more theoretical (dare I say jargony) terms in their writing and I wonder if I am judged for not doing this. (I have a political thing about “plain English” and accessible language but I do understand that there are some terms and concepts that are far more effectively communicated in “jargon”). At the moment, I feel that the best thing for me to do is to use the language that best enables me to share my thoughts. (I have found a glossary tool that I’ve added to this blog and will be populating at some point that adds mouse-over definitions for terms in the text. One of my favourite things about reading on the Kindle is being able to highlight words for an instant defintiion. The Trowler book that I’ve been banging on about has a nice linked glossary section at the back, that has helped me to get across concepts like ontology and epistemology, endogenous and etic, among others)

Communicating early and often is also a key theme in the advice so far – as a fairly self-reliant person this is certainly something that I’ll need to work on but I definitely see the value. Many hands etc etc. In the past I’ve liked/needed to thrash an idea out in my head to come up with some kind of solution that I was willing to share with others but I just don’t think this is going to cut it this time around.

Being open to ideas from seemingly unrelated areas is another great piece of advice. A lot of these have come from Inger “Thesis Whisperer” Mewburn’s blog and “How to Tame your PhD” book, I must add. Going to talks by other researchers might lead to any number of brain waves as you extrapolate their ideas to your context.

I’m not super close to the writing stage yet but like the idea of setting time limits to get certain things done. Avoiding that whole “work expands to fill the time available to it” trap. I’ve long been an advocate of Pomodoro technique (the hardest part is starting the timer) and I understand the notion of “the perfect is the enemy of the good/done”. All of this writing will go through umpteen drafts, so it doesn’t have to be good the first (or the fifth) time, it just has to be written.

Talking to people about what you’re doing and what you’re planning (particularly supervisors) can be an effective way to add some deadline and social pressure to do the work. (I’m still trying to work out exactly what I need to be doing yet – it seems like just reading is too easy)

There are a lot of people around that want to help us to succeed and are willing to help – there is research training, library skills training, communities of practice and reams of published advice. For all of this, I am particularly grateful. Thanks.

Mullins, G. P., & Kiley, M. M. (2002). “It’s a PhD, not a Nobel Prize”: how experienced examiners assess research theses. https://digital.library.adelaide.edu.au/dspace/handle/2440/17739
Trowler, P. (2014). Doing insider research in universities.
Mewburn, I. (2012). How To Tame Your PhD (1. edition). Akimbo Productions.
Categories
choice edugames emotion game based learning

Gaming the 1979 Iranian Revolution

It’s been a little while since I wrote about games here but it is still a keen interest of mine – particularly those with an educational angle.

A review on Eurogamer.net for 1979 Revolution popped up in my Twitter stream and immediately caught my eye. What we have hear appears to be a thoughtful, nuanced look at the 1979 revolution that overthrew the (U.S. installed) Shah of Iran and replaced him with Ayatollah Khomeini and an Islamic theocracy.

Told from the perspective of a young photographer, the game appears to be influenced by the recent Telltale Games style, with a strong narrative, dialogue choices (with ongoing consequences) and QuickTime events in action sequences. (A little bit like a Choose-Your-Own-Adventure book if you’re not familiar with TellTale’s work)

Built into the story are opportunities (requirements?) to take photos at specific times that are recreations of actual photos taken of events during the revolution. Players can use these to dip further into the history of the time.

From an educational standpoint, these kinds of games tick a lot of boxes for me. There’s interactivity, there’s a narrative that gives the learner emotional experiences and there is decision making and the opportunity to fail.

Even though I’ve been trying to keep clear of games, I think I might have to take a further look at this.

Categories
methodology research social practice theory theory

Thoughts on: “Doing Insider Research in Universities” (Trowler, 2012) Part 4 – Social practice theory

Ok, so one more post and I can put this book (Is it still a book on a Kindle?) down.

Social Practice theory is a direction that I’ve been encouraged to explore by my supervisor and I can see that if offers some promise if I do end up travelling down “how things work in organisations” type path.

I have to be honest, I understand that theory is important in underpinning the shape of one’s research and in being able to make a contribution to the scholarly world but what I’ve seen of SPT so far feels a little simplistic. Again, this is kind of the point of theory in that “making the familiar strange” type way and I have no doubt that the further into it I go, the more complex it will seem. On the plus side, there’s nothing in it yet that I strongly disagree with.

To paraphrase (horribly) my current understanding – the things that people do are influenced by their contexts and particularly the physical/material aspects of the things that they interact with. (The actions also influence the form that the material things take). People have a set of things that they do regularly and routinely. The contexts and external actors on these practices are important and should not be overlooked – these include the locations and groups where the actions take place.

Some interesting quotes from Trowler:

Practices have an evolving trajectory, rarely a revolutionary one

The process of context generation… is a very significant factor in changing organisations

Change initiatives work best when they are grounded in current sets of practices and build on them

(That has been a fairly common constant in much of what I have been reading of late – we want to scaffold “innovation” where possible. That and benchmarking really)

Trowler identifies what he calls eight “moments” in teaching and learning regimes (TLRs):

 which shape contextual concerns and which depict the social practices in place.
1. Recurrent practices
2. Tacit assumptions
3. Implicit theories of teaching and learning
4. Discursive repertoires
5. Conventions of appropriateness
6. Power relations
7. Subjectivities in interaction
8. Codes of signification

I’m not yet sure how I’ll start to unpack these but they appear to merit further consideration.

He wraps the book up with a discussion of further resources and some of the gaps in the current literature. He notes that there has been much less research looking into the organisational and management sides of higher education than other areas.

He goes on to examine some of the more common methodologies used in insider research in higher education, which gives me a few more leads to follow.

Common research methods or methodologies used in higher education research generally are: documentary analysis; comparative analysis; interviews; surveys; multivariate analyses; conceptual analyses, phenomenography; critical/feminist perspectives; and auto/biographical and observational studies

As an entry-way to this particular type of research, I found this book invaluable to setting the scene, systematically laying out the pros and cons of a range of approaches and providing some theoretical frameworks to wrap it up in. In fairness, I’m still at the stage where I don’t entirely know what I don’t know but there is an evenhandedness and accessibility to his writing that inspires some confidence.

I feel relatively confident that, given enough thought, it will be possible to conduct some interesting and worthwhile research in my institution.

Trowler, P. (2014). Doing insider research in universities.

 

Categories
education ethics methodology PhD research Uncategorized

Thoughts on: “Doing Insider Research in Universities” (Trowler, 2012) Part 3 – Good research design and ethics/politics

I’m not sure that this is how I’ll process all of the books that I read – in fact I’m almost certain that it isn’t – but I’ll continue this series of posts about Trowler – Doing Insider Research in Universities because I have found it to be a great way to dip my toe into the many issues that I will face in my research.

The next two chapters look at value and robustness in insider research (which, again, I take to be about being able to defend your methodology – and choosing a good one) and then the ethics and politics of insider research in your university, which is pretty much unavoidable.

He opens with a discussion of some of the criticisms that case studies face as well as some of the responses to these. I’ll leave it here in full as it sums it up well.

Case study researchers may find their work subject to the following criticisms (Flyvbjerg, 2006): it only yields concrete, practical knowledge rather than the supposedly more valuable general, theoretical and propositional knowledge;  generalization from one case is not possible and so the research does not contribute to the development of knowledge; the research can generate hypotheses, but other methods are necessary to test them and build theory; case study design contains a bias toward verification, i.e., a tendency to confirm the researcher’s preconceived notions. Both Flyvbjerg and Yin (2009) refute these criticisms, but those who research their own universities need to be clear about precisely what their research questions are, what the rationale behind the research design is, and what the truth claims are. This advice holds for any kind of research, but other designs tend to draw less critical fire.

(He also highlights Gomm et al (2000), Simons (2009) and Yin (2009) as great starting points for further investigation of case study methodology)

Trowler dips back into some of the ontological questions that he touched on earlier in the book, comparing the merits of the true vs the useful. (I may be oversimplifying this). This draws on Sayer’s notion of “practical adequacy” in prioritising the usefulness of information. I kind of get it but think I’ll need to dig a little deeper. I can see how some true things mightn’t necessarily be valuable but as for things that are kind of true…?

This is echoed in further discussions of Bassey’s idea of “fuzzy generalizations”. In short, this is about acknowledging that life is complex and theory won’t always accommodate the range of factors at play. So that rather than saying that in situation A, if B happens then C will follow, we might say in situation A, if B happens then C will generally follow between D and E% of the time. It’s not as neat and arguably not as helpful but no doubt more realistic.

In terms of the design of research, Trowler posits twelve questions for researchers to consider to test the rigour and quality of their proposed methods.

1. In designing the research, how do I know that my planned approach will answer the questions I have more fully than any other?
2. How do I design the research to take best advantage of the benefits of insider research while avoiding its pitfalls as far as possible?
3. Conceptually, how do I represent my organization, its culture and its practices? (And how does this representation shape my design?)
4. How and from whom will I secure access to the data I need? (Why them and why not others?)
5. Whom should I inform about the project, and how should I describe it, when I seek ‘informed’ consent? (And how might this affect my data?)
6. How will I ensure that the project is run ethically so that all participants and institutional bodies are protected? (While at the same time being as transparent as possible to readers so they can judge the robustness of my approach and conclusions?)
7. If I am using participant observation, what are the ethical issues in relation to the people I observe in natural settings? (And how might my answer to that question affect my data?)
8. If using interviews, what measures should I take to deal with interview bias? (And will they assure a sufficient degree of robustness?)
9. What should the balance be between collecting naturalistic data and formally ‘collected’ data? (And how can I offer assurances of robustness about conclusions drawn from both?)
10. How should I analyse the different forms of data I have, given that there will almost certainly be a large amount of various sorts? (And how do I ensure that sufficient and appropriate weight is given to each form of data in generating conclusions?)
11. How, and how much, will I communicate my findings to participants to ensure that they are happy with what I intend to make public? (And will this affect the way I present my conclusions to other audiences?)
12. Generally, in what other ways can I satisfy the reader about the robustness of my research and its findings?

(I was a little hesitant to just paste this in holus bolus but it all seems particularly valuable).

In very pragmatic terms, there will also inevitably be a number of ethical and political issues to consider when undertaking insider research in one’s own institution. The question of whether to anonymise the institution and the research participants is a live one – though at this stage, to me, it seems impractical and counterproductive, particularly when it could mean reducing the number of sources of data for fear of not being able to correctly reference them. The lack of transparency could also arguably lessen a reader’s view of the robustness of the research.

I also think that the question of to what extent people change their behaviour under observation is a valid one, however there are no doubt ways to mitigate this.

Politically, senior leaders in the organisation will imaginably want to feel confident that the research won’t damage the reputation of the university before granting access. Does this then lead to self-censorship and selective reporting if there are areas where there is room for improvement?

At a higher level of ethical debate, the selection of standpoints from which to pose questions and to begin observations and investigations can raise some concerns. If I fail to incorporate the perspective of voices that are less often heard, am I guilty of perpetuating the status quo?

Lots to think about and to be perfectly blunt, I would be naive not to factor in the question of what asking the wrong person the wrong question might mean for my career prospects in the organisation. Fortunately I have a little time to think about some of these things.

 

Trowler, P. (2014). Doing insider research in universities.
Simons, H. (2009). Case study research in practice. SAGE. http://www.dawsonera.com/depp/reader/protected/external/AbstractView/S9781446205365
Bamber, V., Trowler, P., & Saunders, M. (2009). Enhancing learning, teaching, assessment and curriculum in higher education theory, cases, practices. McGraw-Hill : Society for Research into Higher Education & Open University Press. http://public.eblib.com/choice/publicfullrecord.aspx?p=771392
Categories
methodology PhD research Uncategorized

Thoughts on: “Doing Insider Research in Universities” (Trowler, 2012) Part 2 (Being an insider and research methodologies)

I just realised that Part 1 of these posts had been sitting in my drafts folder – waiting for ??? – so if it seems like I’ve had an incredibly productive burst of writing, yeah nah. (Which isn’t to say that I don’t have a fair bit to say about this book now, as I have found it particularly helpful)

One thing I have learned, sadly, is that the Kindle doesn’t sort “highlights” (selections that I’ve made in the text) by chapter, so my notes aren’t as useful to me as I might’ve hoped. I’ll know to add notes to the highlights as well next time, listing the chapter. (It is still pretty handy being able to collate them in the kindle.amazon.com/your_highlights page though)

Chapter 2: Researching Universities. 

Trowler looks here at some of the knowledge and data issues that we face when researching in universities. Primarily the nature of the different types of knowledge present – implicit and explicit.

Implicit relates to practice knowledge (a.k.a phronesis) that has been developed through experience and which can be harder to express in words. Things like how to deliver a rigorous and yet engaging lecture. Because it is lived knowledge, it can be argued that it carries more legitimacy than that which has come from theory. At the same time, it will be very important to remember that there can often be a gap between people’s perspectives of their actions and the actions themselves.

On the other side we find propositional or technical knowledge, which is more like your old fashioned book learning. Easier to express and generally more objective but if we take into consideration the fact that unis exist in different contexts and can have their own quirks, this knowledge is likely to be useful in different applications.

Trowler references Blackler (1995), who

distinguishes between five types of knowledge identified in the organizational literature: embodied; embedded; embrained; encultured and encoded. These terms describe, respectively, knowledge which lies in muscle memory and is seen in skilled physical performances (performative knowledge); that which is located in systematic routines; knowledge which lies in the brain (cognition); that which is located in shared meaning systems; and finally knowledge which is encoded in text of various sorts.

For the research that I’m considering – which currently seems to be drifting toward the role of the university as a whole (or as an “ecology” if you will), I can see that there may be value in most of these kinds of knowledge. I get the feeling that there is definitely going to be a need to consider some of the theories relating to organisations and management.

In a nutshell, I need to be mindful of the ontological and epistemological questions that come up relating to the nature of reality and of knowledge and have an answer ready for questions about how I have done so.

Chapter 3: Research design, data collection and theory

This is a major section for me as I’ve been out of the formal research loop for a long time. If you don’t read anything else in this book (and methodology is important to you), read this. This chapter runs through major methodological approaches, offering up pros and cons for all of them. Ultimately Trowler’s own research took an ethnographic case study approach in a single site and drew from four sources of data: “interviews, observant participation, documents generated within and without the institution and other studies of it”.

Having stepped us through the alternatives, Trowler’s case for his approach in his research appears sound. (Of course, at this stage I’m going off intuition rather than experience but my understanding is that as long as you can make a strong/valid enough argument for your methodology, you can pretty much do what you like)

He anchors this discussion with a comparison of two ontological perspectives (whether they exist as a dichotomy or as points on a spectrum is debatable, of course). There is the “realist” approach (more quantitative, tied to “correlations of a generalisable nature”) and the “social constructivist” (more qualitative, reality is more subjective, more specific but less generalisable).

A key question raised – and certainly one that I’ll need to consider – is that of single site vs multi site research. Beyond the basic logistical issues, there is also (for me) the matter of one site being insider research and another being outsider research. (Even though if I was to go with a second and even a third site, I have connections and relationships in both).

To be clearer, at this stage I’m considering primarily researching within my own university (ANU) and possibly the neighbouring University of Canberra. A third option could be my former employer, the Canberra Institute of Technology, a Vocational Education and Training provider. On the one hand, this would introduce a lot more variables to the things being examined – well-resourced, research “elite” university vs emerging, “standard” university vs resource-challenged teaching focused adult education provider. All of these variables will necessarily shape the data collected and the questions asked. On the other hand, being able to compare approaches to similar questions (how can we better support TELT practices) could well be more illuminating.

Trowler identifies 6 type of comparative projects of interest:

1. The factors influencing the success or otherwise of an innovation (for example around virtual learning environments’ deployment and use)
2. Approaches to management and leadership and their effectiveness
3. The implementation of a national policy
4. Compliance (or otherwise) with national quality (or other) guidelines
5. Professional practices in a discipline or field of study
6. Student responses to an innovation

To be honest, the added complexity feels like an overreach at this juncture – I’d rather do something simpler well. It does open the door for further research down the track of course.

Of the methodological approaches discussed, I’d summarise them as follows:

Ethnographic – Participant observation
Researcher ‘lives with the natives’ for prolonged periods of time, fly on the wall type observation, often starts froma particular standpoint, “should be for people and not just about them”, language and textual objects vital,

Action research
Focused on solving particular problems, researcher is often a practitioner, iterative processes

Evaluative research
“Evaluative research in higher education aims to attribute value and worth to individual, group, institutional or sectoral activities happening there”. Care needs to be taken to ensure that it makes a larger contribution (theoretical/methodological/professional) to knowledge in the academic world

Hypothesis testing
Often trying to replicate findings of other studies, may try to improve on methodological flaws in prior studies, applying and extending theory

From here, Trowler moves on to discussing the importance of connecting theory to research. From what I can see, it seems to be partially as a way of finding a standpoint and a set of questions and partially as a way of testing some of the hypotheses.

He offers a solid overview of the characteristics of theory:

1. It uses a set of interconnected concepts to classify the components of a system and how they are related.
2. This set is deployed to develop a set of systematically and logically related propositions that depict some aspect of the operation of the world.
3. These claim to provide an explanation for a range of phenomena by illuminating causal connections.
4. Theory should provide predictions which reduce uncertainty about the outcome of a specific set of conditions. These may be rough probabilistic or fuzzy predictions, and they should be corrigible – it should be possible to disconfirm or jeopardize them through observations of the world. In the hypothetico-deductive tradition, from which this viewpoint comes, theory offers statements of the form ‘in Z conditions, if X happens then Y will follow’.
5. Theory helps locate local social processes in wider structures, because it is these which lend predictability to the social world.
6. Finally, theory guides research interventions, helping to define research problems and appropriate research designs to investigate them.

One of the goals of theory seems to relate to being able to “render the normal strange”. A challenge to face as an insider researcher – and particularly in the face of information sources that will come with their own biases and preconceptions – is to maintain that objectivity.

One way of addressing this is by “the application of Stenhouse’s (1979) notion of the ‘second record’ (the use of a detailed understanding of meaning systems to ‘read’ interview data) to this kind of secondary data about the institution.”

Trowler mentions that he probably collected too much data which caused problems in the data analysis phase – no idea how to deal with that but this is something that I will look for in my further reading about research practices.

This chapter also includes a solid description of the methodology that he used in his own PhD research – I think what I’m going to need to do is to create a spreadsheet or database outlining different methodologies – that should be particularly helpful. (Already partially discussed above).

Trowler, P. (2014). Doing insider research in universities.
Blackler, F. (1995). Knowledge, Knowledge Work and Organizations: An Overview and Interpretation. Organization Studies, 16(6), 1021–1046. https://doi.org/10.1177/017084069501600605
Flyvbjerg, B. (2006). Five Misunderstandings About Case-Study Research. Qualitative Inquiry, 12(2), 219–245. https://doi.org/10.1177/1077800405284363

 

Categories
organisation PhD research Uncategorized

Thoughts on: “Doing Insider Research in Universities” (Trowler, 2012) Part 1

This book was recommended to me (I’m pretty sure) by Inger Mewburn and while it is relatively short, it is incredibly pertinent to my PhD research. One of the reasons that I chose my topic area (Factors influencing TELT practices in Higher Ed) is the level of access that I have to this world through my day job as a learning technologist. I’m relatively new to the Higher Ed sector, after spending a long time in Vocational Education and Training – the other adult learning sector – and while there are many commonalities, there are more than a few significant differences to navigate.

Trowler seems to have a refreshingly grounded perspective of the Higher Ed sector, celebrating its many strengths but not being afraid to name the areas for improvement. There’s a lot to unpack in this remarkably short (74 pages all up) book so I’m going to break it into chunks.

Chapter 1: Insider research: a brief overview

Launching into an examination of the pros and cons of conducting research in your own educational organisation, Trowler quotes Merton (1972) who suggests that

insider doctrine (that only insiders can do ‘proper’ research because of the depth of their understanding) and the ‘outsider’ doctrine (that only outsiders have the necessary detachment for robust research) are both fallacies because we rarely are ever completely an insider or an outsider

The main thing, Trowler suggests, is that it is vital to state explicitly in your justification of your research methodology exactly how an endogenous (insider) approach might “illuminate areas of interest” and “where it could obscure them” (and the steps taken to avoid this)

In broad terms, the advantages of endogenous research include:

  • “better access to naturalistic data… greater access to the second record (underlying meanings of statements made in person or in print) and hidden transcripts (the occluded articulations of power relations within organisations)”
  • “the researcher is better able to produce ‘emic’ accounts (ones meaningful to actors), especially using an ethnographic approach”
  • ” the insider researcher is empowered to deploy naturalistic data (records of activities that are neither elicited nor affected by the actions of social researchers), critical discourse analysis (an approach to the study of the production and effects of texts of all sorts) and phenomenography (an approach to the study of the social world which captures the different ways in which a concept is apprehended, usually through interviews with a range of respondents in a particular social field)”
  • “Being culturally literate; one can deploy different types of data, which are relatively easily available, in interrogating an argument”
  • “There may be a better chance of having a beneficial impact on university practices too, especially if the research project involves action research or when research questions address the implications for policy and practice of the project’s findings (LSE Public Policy Group, 2011)”
  • “In addition, specific groups, previously under-represented or dis-empowered may benefit. Insider research is one way of addressing this issue by shining a light on experiences and ways of knowing of women and other groups”

On the other hand, there can be some significant practical disadvantages to insider research

  • “One’s involvement as a participant in the site of research may mean loss of the ability to produce good, culturally neutral, ‘etic’ (culturally neutral depictions of the social world, describing behaviours) accounts because if can become difficult to ‘see’ some dimensions of social life; they easily become normalised for the participant (the literature talks about the difficulty for insiders of “rendering the normal strange”: Delamont, 2002).”
  • “Moreover, there may be a conflict between the role as a researcher and one’s professional or student role in the university. There may be issues of power differentials between the researcher and researched, in either direction, which can be very problematic both ethically and methodologically (see Ryan et al, 2011 for a discussion of this…)”
  • “Finally, respondents who know the researcher personally or by reputation may have pre-formed expectations of their alignments and preferences in ways which change their responses to questions (a form of the effect called ‘interview bias’)”

My thoughts: 

As a full-time employee of a university with what I feel are a number of interesting avenues for investigation on offer, I am still highly mindful of the fact that not everyone may be as supportive and open to research into our practices as one might expect. Higher education can be an environment where people are necessarily heavily invested in their own expertise – it is essentially their currency – and even when questions are asked of their teaching (or professional) practices (rather than their discipline knowledge), it can sometimes be taken poorly.

Any number of other political factors can come into play and, rightly or wrongly, need to be considered and accommodated. Anonymising the data is possible but it does feel as though this would impact the narrative aspects of the thesis and, realistically, given the links to papers and conference presentations and the relatively small size of the ed tech community in Australia, it’s hard to believe that people wouldn’t figure out who you are writing about anyway.

Putting these things aside, from a purely practical perspective, as a part-time researcher and full-time employee, being able to work on research (with the blessing of my manager) that directly benefits our organisation during work hours is highly appealing. Maintaining a high degree of mindfulness about keeping an analytical and objective mindset – “rendering the normal strange” – might take a degree of effort but with focus seems achievable.

Merton, R. K. (1972). Insiders and Outsiders: A Chapter in the Sociology of Knowledge. Americal Journal of Sociology.lsLSELDSE
LSE Public Policy Group. (2011, April). Maximizing the impacts of your research: A handbook for social scientists. Retrieved March 17, 2016, from http://www.lse.ac.uk/government/research/resgroups/LSEPublicPolicy/Docs/LSE_Impact_Handbook_April_2011.pdf
Delamont, S. (2002). Fieldwork in Educational Settings: Methods, Pitfalls and Perspectives. Routledge.
Ryan, L., Kofman, E., & Aaron, P. (2011). Insiders and outsiders: working with peer researchers in researching Muslim communities. International Journal of Social Research Methodology, 14(1), 49–60. http://doi.org/10.1080/13645579.2010.481835
Categories
discussion ed tech elearning PhD

Doing nothing in the early days of a PhD

Well that’s not entirely true but I have been knocked around a little over the last two weeks with a cold/chest thing and my reading & writing have certainly slipped down the priority list. That’s the sucky thing about being sick – you’d think, great, time at home to just rest up and get stuck into some reading but you really just don’t feel like doing much more than staring and lying down. And coughing, so much coughing.

I have managed to engage in what might be considered productive procrastination – the fiddling around the edges of work and particularly preparation. Working on to-do lists, going to workshops (on searching catalogues and library databases), meeting my supervisor Lina, installing software everywhere that I might use it and clearing out folders (physical and digital).

I even embarked on a large scale but highly relevant project at work to review how we (professional staff – ed designers, learning technologists, IT support people etc) are currently working with Ed Tech at the university and how we might do things better. As you can imagine, this is of crazily large scope (much like my research questions at present) and could so easily be dragged down a thousand side-tracks. Keeping the first meeting focused on what questions we need to be asking (rather than what solutions we can find) proved to be hard work but we got there in the end. One thing about solutions is that everyone loves having ideas but there is often a sense of “someone – not me – should definitely do this brilliant thing that I just thought of”. My focus here is going to have to be on ensuring that action items for any of these things get attached to specific people.

We did make some progress though and came up with some key questions and issues and there was a lot of goodwill in the room.

screenshot of padlet with key issues

In many ways, these are the same issues that I’m considering for my thesis. (Did I mention that I’m doing a PhD? I’m starting to feel like I bang on about that a little too much). I’m also starting to feel as though I may be able to dig deeper into the role of educational support staff in higher education, particularly after reading a major report funded by the OLT (Office of Learning and Teaching) which seems to have overlooked us entirely. (I’ll post more about this report soon, as there’s a lot of interest to discuss).

My hope is – in addition to being able to spark a meaningful improvement process at work – that these discussions will help me to focus my research. (And also that my research might help to focus the project – win/win really)

We have flagged the need to look at the language used in this field, which I know full well will be a hellish quagmire but it’s still a discussion that is needed. (If there is one thing that people in academia like, it is a robust discussion about words. See also, being right.) (I tease but only because I know that I’m as guilty as the next person)

It did surprise me though, how much the term “technology enabled learning” grated on me as I read the report – I’ve been using “technology enhanced learning and teaching”. (But really, “enabled”? – as though learners can’t learn without the tech?). We have a ways to go I think.

So I’m doing things but deep down I know that I need to be reading a lot more. And reading better as well – some good advice that I’ve had this week is that I don’t have to read these books cover to cover. I still have a little FOMO there but feel that this will pass.

Categories
PhD Practical tips research

Doing everything in the early days of a PhD

I suspect one of the advantages of starting a PhD a little later in life than many is having a greater sense of how and where to look for help. Three weeks in (officially), I’m a little overwhelmed with the scale of the job that I have taken on – but I’m “assured” (not reassured) that this is normal and also that this feeling never really goes away. (I’m also pretty sure that my knowledge of where and how to find help is marginal but I at least have a glimmer of an idea)

I’m also grateful to know a number of people that have already been there and are willing to share their hard earned experiences. Stubborn, younger me would’ve paid less heed to these lessons, needing to make my own mistakes (and there’s still plenty of time for that) and work everything out myself. Happily I’ve moved past that phase. I have a housemate in the 9th year of her Linguistics/Autism/something research, a number of friends (more sciencey) that are done and dusted and basically everyone that I work with that have also been there, done that.

This post isn’t about setting out to become one of the many how-to PhD bloggers – but I’m very happy that they’re out there. Particularly Inger (Thesis Whisperer) Mewburn, who I met before I even knew about that side of her and before I even saw myself doing this thing. She’s already been very supportive and helpful and being able to toddle along to her workshops is great. Her blog and that of Pat Thomson (“Patter”) are constantly talked up and are high on my to-read list.

The university offers a great range of workshops on all aspects of research and writing – sadly I’m a 3.5 hr bus ride away but I’m still making the weekly trip to the Thesis Proposal Writing Workshop and getting a lot from that. So far we’ve covered the basic bones of a thesis (and a proposal) and the fact that while there is some flexibility in structure, you’re still generally looking at ILMRaD (Introduction, Lit review, Methods, Report of research findings and Discussion). As someone from a story writing background, I’m very interesting in finding ways to spin a compelling story and so I think that the preference for putting the methodology up front is going to present some challenges here. (Arguably putting it up front would work if it was the story of me doing research but I feel like the thesis is more the story of the content and putting it at the start feels like explaining the magic trick before you’ve done it. I guess that’s the difference between academic and creative writing and it simply is what it is)

My (employer) college and university offers a similar range of training opportunities and is being quite generous in letting me make the most of them. I’ve also been pointed towards a host of books and articles, including “How to write a better thesis” by Evans (2014) just last night.

I have no doubt there will be many trials ahead but I find it entirely comforting that there are so many people that have gone before me that are willing and happy to share their knowledge and experiences. I haven’t even mentioned the gentle yet focused guidance I’ve had from my supervisors, Peter and Lina. We’re still talking about how regularly to meet and at this stage, where I’m gingerly stepping down the beach to the sea of possibility, I’ve been unsure how vital early meetings are (it seems like I just need to do a tonne of reading) but my housemate made a very helpful point last night that this is also a key relationship building time, which I guess is something I can overlook at times in the midst of all the other things going on.

Evans, D., Gruba, P., & Zobel, J. (2014). How to Write a Better Thesis. Springer International Publishing. http://link.springer.com/10.1007/978-3-319-04286-2
Categories
education professional development research Uncategorized

Thoughts on: What is educational research? Changing perspectives through the 20th century (Nisbet, 2005)

This is a substantial and comprehensive paper that takes us on a journey from the late 19th century to the modern age. Nisbet explores the place of research in education and how it has shifted in focus and character over time in response to the needs and demands of stakeholders.

Nisbet broadly identifies three key shifts in the role of the researcher in education – “from academic theorist in phase 1, through expert consultant in phase 2, to reflective practitioner in phase 3.” Clearly these can never be absolutist descriptions as there are always going to be a range of types of research occurring at any time but they do still offer an interesting insight into the ways that cultural norms and trends have led research. He also rightly wonders whether “the growing acceptance of research in education… may have had the effect of restricting its scope”

Rather than focusing here on the entirety of this overview, I’ll look more at some of the key ideas. (I’m very much still at the point of needing to better understand the nature of formal research in education and I heartily recommend this paper if you’re interested in the context of this but a blog post will do it no justice)

Early educational research had a highly psychological and quantitative bent

The concept of educational research which was established was experimental, primarily psychological, involving measurement, seeking solutions to the educational problems of the day, and this interpretation monopolised educational research for the first half of the century

Edouarde Claparede delved into some interesting questions in the field of cognition in Experimental Pedagogy and the Psychology of the Child (1911), asking:

Before learning anything, it is necessary to learn how to learn (p.57)

How far are the various mental functions able to be independent of each other, or, on the other hand, how far do they reciprocally influence each other? [correlation and factor analysis] (p. 61)

When we educate a certain function, are we acting on others at the same time? [transfer of training] (p. 64)

The heavily science driven approach persisted for many decades, lead to a flourishing of standardised testing (as well as bizarre experiments where students were sprayed with a 1% solution of nerve gas to increase alertness). Some of the less radical work relating to student fatigue led to contemporary practices of limiting class times to around 40-45 minutes. Broadly however, education research was seen as an academic pursuit that was largely “out of touch with ‘real problems'”

Major shifts occurred in the 1960s when governments started to review education systems and practices and saw a need for supporting evidence for change. Researchers became more closely aligned with education departments who started to demand more of what they saw as relevant value for their money.

Relegating research to this instrumental role carries risks: trivialising, in pursuing volatile educational fashions; restrictive, in limiting research within the constraints of existing policy frameworks; potentially divisive, creating an elite group of researchers in alliance with authority; and ultimately damaging, in that it can leave the researchers wholly dependent on their powerful partner. Researchers who decline to accept this requirement, choosing an unpopular or unfashionable line of inquiry, are liable to find that they receive no grants, that their papers are not accepted by journals, or, if published, are not widely read or quoted.

Meanwhile, in the 1970s shifts in the parallel disciplines of psychology and sociology led to a move away from the long-standing quantitative methods in education and towards greater acceptance of qualitative approaches including case studies “exploring issues in more depth with relatively small numbers”. It aimed “at understanding and insight into the complexities of learning and human behaviour”.

This in turn saw a rise in Action Research and the teacher-researcher movement. Greater emphasis on reflective practices by teachers was (is) a key component of this. Other approaches also emerged.

The practice of measurement was also questioned. In-depth interviews provided a different kind of data, approaching a topic from the perspective of the interviewee rather than within a framework decided in advance by the researcher. This phenomenographic method (as it is called) has its roots in the philosophy of phenomenology, which opposes the positivism or naturalism inherent in contemporary science and technology – the standard scientific approach to knowledge by formulating hypotheses and designing experimental procedures to test these – on the grounds that this finds (or negates) only what the researcher is looking for, whereas the open-ended methods of phenomenography produce data for formulating new interpretive constructs. This approach focuses on awareness or ‘encountering’ and accepts the role of description in how we perceive situations and how we interpret or ‘understand’ them. Thus, from the interview transcripts, the researcher derives interpretive categories: for example, the way students speak about their reading and understanding leads to the categorisation of ‘deep’ and ‘surface’ learning (Entwhistle, 1981). Recognising the subjectivity involved, the interpretation is supported extensively by excerpts from the interview transcripts.

Further approaches drawn from the worlds of philosophical and sociological theory included:

Garfinkel (1967) introduced the term ‘ethnomethodology’ to describe his approach to research which explores ‘the patterns and structures discernible in societies’

(These) are not a matter of external social constraints, roles or functions imposed on hapless individuals but are produced through cultural and interpretive processes that people collaboratively use to make sense of the world and render it mutually comprehensible (Maclure, 2003, p. 188)

Arguably, much of this and other post-modern / poststructuralist approaches raise interesting and valuable questions but don’t appear to be used widely in educational research due to their lack of connection to more pressing practical questions facing educators.

This is evidenced most dramatically – and I would argue is manifested most apparently in the apparent government obsession with standardised testing and metrics – in the contemporary reality that ” evaluation and data gathering studies are more likely to attract funding than theoretical analyses which aim at insights into problems, the enlightenment function of research”. This is also clearly where the booming corporate face of education sits – the textbook publishers (Pearson, McGraw Hill etc) with their expanding range of teaching and testing products.

My thoughts and ideas

As ever, these are a little random in some ways and reflect some of the tangents that I went off on while reading this paper. Some are simply to-do items for further investigation.

Teacher reflection processes – if this is to be taken seriously as a form of professional development – need to be more tightly framed and/or led

How much research can I get my teachers to do into their practices – can we get the uni to support this? Can this become a more substantive part of their teaching professional development? Where is the carrot for this?

I need to look more deeply into the existing OLT research projects

A final quote:

But research has become part of every professional role today, and in education one task of professional development is to weave a research question into the expertise of teachers, leading them to adopt at a personal level the self-questioning approach which leads to reflection and understanding, and from there into action

This reminds me that professional development for higher ed “teachers” should be a vital avenue in my research and also makes me think about the value of reflection in a vacuum. Surely Communities of practice are a vital element of the step to action?

 

Claparède, E. (1911). Experimental Pedagogy and the Psychology of the Child. Longmans, Green and Company.

Entwistle, N. (1981). Styles of Learning and Teaching John Wiley UK.

Nisbet, J. (2005). What is educational research? Changing perspectives through the 20th century. Research Papers in Education, 20(1), 25–44. https://doi.org/10.1080/0267152052000341327
Maggie, M. (2003). Discourse In Educational And Social Research. McGraw-Hill Education (UK).